Technical Author

Flexys is a rapidly growing, venture backed and highly respected enterprise SaaS software company. We provide a cloud native, debt management and collections product to large enterprise organisations across the financial services and utilities sectors.

We are now recruiting for a Technical Author for the next phase of our growth journey. As a Series A business, this is a hands-on role responsible for developing and maintaining user documentation, for internal and external use.

This is an exciting and rewarding opportunity to join a friendly, caring and highly collaborative team.

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The Technical Author will‍

• Write and maintain user guides, for both internal and external users
• Develop and maintain a style guide for all documentation
• Edit, standardise, and format documentation written by others

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Success in the role will be measured by

• The production of high quality user documentation in line with prescribed timings
• The development of a style guide which is clearly understood and adhered to
• All relevant documentation being managed, current, and accessible, both internally and externally

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We’re looking for someone with

• Demonstrable experience of having written and managed technical documentation within a software production environment
• Good interpersonal skills, and the ability to work effectively and collaboratively in a multidisciplinary team
• Strong verbal and written communication skills, with the ability to effectively and constructively explain things in a way which is easily understood by others.
• Strong analytical skills, with the ability to analyse requirements and translate those into supported documentation
• Excellent organisation and planning skills
• Meticulous attention to detail, accurate and thorough; delivering high quality output to tight deadlines
• A hands-on approach, eager to dive into challenges and engage with stakeholders to produce top-quality documentation.

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Benefits

• 30 days holiday + bank holidays
• Fully remote working
• Flexible working hours
• Comprehensive private medical insurance
• Group life insurance
• Contributory pension scheme

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At Flexys, we aim to build an outstanding team that is truly representative of wider society. We welcome applications from people of all backgrounds and are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage suitably qualified candidates irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. This is an exciting and rewarding opportunity to join a friendly, caring and highly collaborative team.

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About us

Flexys was formed in 2016 by a group of debt management solution specialists looking to dramatically improve on the status quo in the industry. This is an opportunity to help us grow and make a positive impact. We offer a flat team structure with responsibility and autonomy. We strive to be honest, transparent, non-bureaucratic and supportive, and we offer real creative freedom. We strongly value learning and doing things well. We’re also proponents of open source, functional and reactive programming, TDD and Agile. A growing team, we’re hiring for someone who shares our belief in providing highly effective infrastructure solutions and who is positive about improving their craft.

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If this sounds like you, we want to hear from you.

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Interested? Get in touch at careers@flexys.com

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We do not require help from recruitment agencies or individuals at this time, thank you.